Home Exterior Remodelers Guided By Unshakable
Core Values That Ensure You’re Priority #1
We Put “People Over Profits” And Combine Quality
Results With Impeccable Customer Service
As a family-owned company, we believe in treating you well. You know, treating you like family. And we are fully committed to providing SUPERIOR customer service. That means quality communication from start to finish, projects that finish on time and within budget, and accountability if we make a mistake.
One of the most reliable ways we ensure you have an awesome experience is by holding true to our deeply rooted core values. They guide our every action.
Integrity
We still receive calls from people who were customers in 2008 and 2009 asking us to fix an issue with how their siding was installed. We didn’t own the company until 2010, and their warranty is no longer valid.
But guess what? We fix most of these issues. That’s what integrity means to us… doing the right thing even if it isn’t convenient or we’re not required to.
Trustworthy
The #1 thing we strive for is your trust. In fact, we’ve made it this far only because the local Battle Ground, Pacific Northwest, and Southwest Washington communities trust us. We’ll always work hard to maintain that trust and NEVER do anything that might break it.
That means we’ll show up on time. We’ll keep our word. And we’ll deliver the design we show you in renderings. We set expectations, and then we exceed them.
Accountability
We hold ourselves accountable and expect every installation to be as close to perfect as possible. If we notice the slightest of issues, we’ll fix it.
For example, we once noticed the alignment of our siding was off by about half an inch. (The right side was slightly higher than the back). It was hardly noticeable and purely aesthetic. We decided to redo the job anyway. That’s our standard. Period.
Reliability
Our clients know they can depend on us to show up on time, respect deadlines, and meet every promise we make. In fact, we’ve reliably served our community for 10+ years and have a client satisfaction rating of greater than 95%.
When you work with us, you can be confident that you’re getting a team that values your time, respects your home, and delivers top-notch results every time. Guaranteed.
Respect
You’re allowing us into your home, and we take that invite seriously. And we promise to treat you, your home, and even your pets with the utmost respect.
How do we do it? Well, we never pressure someone into a sale… ever. On top of that, we clean up after ourselves and leave your lawn spotless at the end of each workday. And beyond all else, we deliver quality exterior remodeling results that last.
What Pacific Northwest And Southwest Washington
Homeowners Are Saying About Us
See how Pacific Northwest and Southwest Washington homeowners feel about their experience with us and how they feel about their customized exterior system.
They were all hard-working and courteous
I will recommend them to all my friends and family
Chad and his team recently replaced our entire roof, all of our siding, added a new window, replaced our foundation vents, replaced our sliding patio door, and replaced two exterior doors. Everyone on Chad's team was a pleasure to work with - I have no complaints about any part of the process. I only wish Chad and his team did more so I could hire them for my many other projects! 🙂 From day one (the free estimate) to the final day of handing over the check.. everything has been easy. Any hiccups that came up during the project were quickly addressed and met with a fair solution for both parties. Quick service, great communication, fair and competitive pricing, thorough clean up and solution-oriented. I will recommend them to all my friends and family.
Chad and his crews were very professional and responsive
Our house was a two-story, 70's-built box with dented and peeling aluminium siding, single pane aluminum windows, original doors, original paint, and a deck that had been added by a previous owner that was not tied into structure. We were worred about water infiltration as well as rising electrical costs, so we decided to refinance and pull cash to consolidate debt and get the exterior of the house in shape. We had three companies bid on the project to: * Replace Siding with Hardie product * Replace all windows * Replace an upper floor sliding doors * Replace two patio sliding doors with french doors * Replace the front door * Replace the garage man door * Paint exterior siding and trim * Replace the deck Chad Peterson's bid, as owner of Superior Exterior Systems, was accepted based on first impressions, professional knowledge, statements by references, the detailed estimate, and cost. While we dreaded what the demolition might reveal, everything went smoothly and the issues that were uncovered were quickly and professional resolved. Mark, who ran the siding/window/door crew, kept us informed, answered our many questions, and did an outstanding job on the installation. There were delays due to supplier issues related to Covid-19 that were driving everyone crazy, but Chad worked with them to get our project completed as quickly as possible. The paint crew was quick and thorough. The result is great. The 12'x12' deck Chad and Tyson built for us will likely double as a shelter during a nuclear attack. Given the amount of work that was done, the price was reasonable. Michelle, Chad's wife and business partner, kept us informed all along the way. Chad and his crews were very professional and responsive to our needs. We highly recommend Superior Exterior Systems.
Schedule Your Free Consultation Today
Is it time to upgrade your home’s exterior in the Portland Metro or Southwest Washington Area? Whether you need to upgrade your siding, roofing, windows, doors, gutters, decks, or exterior insulation, Superior Exterior Systems has you covered. Call us today for more information and to schedule your free consultation.
