Superior Exterior Systems Privacy Policy
Effective Date: May 28, 2025
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and other contact details.
- Service Information: Information related to your project needs or home improvement service inquiries.
- Communication Data: Content of messages, call logs, and text messages including your preferences and responses.
- Technical Data: IP address, browser type, device information, pages visited, and other usage data collected via cookies and tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide our home improvement services.
- Schedule consultations, provide estimates, and manage appointments.
- Communicate with you via phone, email, and SMS/text messaging.
- Send promotional offers, service updates, or newsletters (only with your consent).
- Comply with legal obligations and 10DLC messaging regulations enforced by the FCC.
3. SMS/Text Message Policy & 10DLC Compliance
By providing your mobile number, you consent to receive text messages from Superior Exterior Systems related to your inquiries, project updates, appointment reminders, and occasional promotional content.
- Message frequency may vary depending on your engagement with our services.
- Message and data rates may apply based on your mobile plan.
Opt-Out Clause:
You may opt out of receiving text messages at any time by replying “STOP” to any message. You may also request assistance or more information by replying “HELP” or by contacting us at 503-285-0875 or info@superiorexteriorsystems.com.
We are fully compliant with 10DLC (10-digit long code) messaging requirements and adhere to all regulations enforced by the Federal Communications Commission (FCC).
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties except as necessary to:
- Fulfill service requests (e.g., subcontractors or suppliers involved in your project).
- Comply with legal or regulatory obligations.
- Engage service providers to perform services on our behalf (e.g., website hosting, analytics).
All third parties are bound by confidentiality agreements and are required to protect your information.
5. Data Security
We implement appropriate technical and organizational security measures to safeguard your personal information from unauthorized access, disclosure, or misuse.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to improve website performance and analyze usage patterns. You can control cookie preferences through your browser settings.
7. Children’s Privacy
Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Your Rights and Choices
You have the right to:
- Access and correct your personal information.
- Opt out of marketing communications.
- Delete or restrict the use of your data (subject to legal and contractual obligations).
Please contact us at the information below to exercise your rights.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Effective Date” and will be effective as soon as it is accessible. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to opt out of communications, please contact us at:
Superior Exterior Systems
superiorexteriorsystems.com
Phone: 503-285-0875
Email: info@superiorexteriorsystems.com
Schedule Your Free Consultation Today
Is it time to upgrade your home’s exterior in the Portland Metro or Southwest Washington Area? Whether you need to upgrade your siding, roofing, windows, doors, gutters, decks, or exterior insulation, Superior Exterior Systems has you covered. Call us today for more information and to schedule your free consultation.
