We’re Proud Of All Our Awards, But the BBB Torch
Award for Ethics Is Our Greatest Achievement
How We Treat You And Always Doing What’s
RIGHT Means More To Us Than Anything
When we first started with Superior Exterior Systems, we knew we wanted to do things the RIGHT way. That means you would come first and be placed before our very own profits, a mindset that’s all too rare among exterior remodelers.
That’s why it meant the world to us to earn BBB’s Torch Award for Ethics, which is awarded to local companies that demonstrate honesty and integrity in their business practices.
Winning this award reinforced that we’re fulfilling our mission to raise the ethical bar in this industry. But even if the rest of the industry doesn’t follow suit, you can count on us. We’ve always put our customers first, and we always will.
We Defy The Industry Standard And Put Ethics FIRST
Let’s face it – contractors don’t carry the best of reputations. They’re even ranked as one of the most complained about industries according to the BBB. They’re often known for cutting corners, using subpar materials, and relying on inexperienced workers to save a few bucks.
Our owner, Chad, saw this all too often when he worked as a James Hardie installation trainer. Siding contractor after siding contractor took shortcuts and delivered work that was, at best, “good enough.”
In 2010, Chad, along with his wife, Michelle, took over Superior Exterior Systems to prove that there’s a better way. Our mission is simple: put people above profits, maintain unwavering ethics standards, and deliver superior results. No shortcuts, no excuses, just excellence you can trust.
Pacific Northwest And Southwest Washington’s
Local Exterior Remodelers You Can Trust
It’s difficult to find a local exterior remodeling contractor you can trust. That’s precisely why we take our ethics seriously – so you can trust us. We’re a small, family-owned team that puts YOU first and delivers an overall experience you’ll enjoy.
Here are three ways we build trust with our customers…
Family-Owned Company
We’re a close-knit team. Our owners, office staff, and project managers are mostly all family members or long-time family friends.
A+ Ratings And 5-Star Reviews
With an A+ BBB rating, nearly-perfect review ratings across multiple sites, and local referrals we’ll gladly provide, you can trust us.
Recognized Nationally
National recognition for our ethics, such as the BBB Torch Award for Ethics and the James Hardie Presidential Award, means more to us than any other accolade we could receive.
What Pacific Northwest And Southwest Washington
Homeowners Are Saying About Us
See how Pacific Northwest and Southwest Washington homeowners feel about their experience with us and how they feel about our ethics-first culture.
They viewed us as people, not just a job
We chose Superior Exterior Systems because they were by far the most professional company from start to finish. We had 5 companies come and give us estimates to redo the exterior of our 1950's bungalow which still had original cedar shake siding with layers of paint. Ricky Carlson was the most professional estimator by far. He came with literature about the product, tools for precise measuring on the day in order to give us the best idea of cost, explained the process in detail on that day, including lead paint removal protocol (and repeated the information at the contract signing), emailed the estimate in a timely fashion (other companies never followed up with their estimate), followed COVID 19 protocols, and he was engaging and personable. He and the other employees were understanding when our family experienced a death, which delayed the start of the project. They viewed us as people, not just a job. The crew was professional, communicated to us about any issues that arose, cleaned up each night, and worked around a snow/ice event. I highly recommend this family owned company who goes the extra mile.
Excellent quality work and reliability!
Chad and his crews were very professional and responsive
Our house was a two-story, 70's-built box with dented and peeling aluminium siding, single pane aluminum windows, original doors, original paint, and a deck that had been added by a previous owner that was not tied into structure. We were worred about water infiltration as well as rising electrical costs, so we decided to refinance and pull cash to consolidate debt and get the exterior of the house in shape. We had three companies bid on the project to: * Replace Siding with Hardie product * Replace all windows * Replace an upper floor sliding doors * Replace two patio sliding doors with french doors * Replace the front door * Replace the garage man door * Paint exterior siding and trim * Replace the deck Chad Peterson's bid, as owner of Superior Exterior Systems, was accepted based on first impressions, professional knowledge, statements by references, the detailed estimate, and cost. While we dreaded what the demolition might reveal, everything went smoothly and the issues that were uncovered were quickly and professional resolved. Mark, who ran the siding/window/door crew, kept us informed, answered our many questions, and did an outstanding job on the installation. There were delays due to supplier issues related to Covid-19 that were driving everyone crazy, but Chad worked with them to get our project completed as quickly as possible. The paint crew was quick and thorough. The result is great. The 12'x12' deck Chad and Tyson built for us will likely double as a shelter during a nuclear attack. Given the amount of work that was done, the price was reasonable. Michelle, Chad's wife and business partner, kept us informed all along the way. Chad and his crews were very professional and responsive to our needs. We highly recommend Superior Exterior Systems.
Schedule Your Free Consultation Today
Is it time to upgrade your home’s exterior in the Portland Metro or Southwest Washington Area? Whether you need to upgrade your siding, roofing, windows, doors, gutters, decks, or exterior insulation, Superior Exterior Systems has you covered. Call us today for more information and to schedule your free consultation.
