Sometimes, Beaverton, OR, Exterior Service Excellence Comes Down To What You Don’t See
It’s Not Just Our Work Crews Who Help Us
Bring Premium Exterior Services To The
Many Homeowners Of Beaverton, OR
Behind-The-Scenes Excellence Is Key
Here At Superior Exterior Systems
Ever wonder what makes one provider of exterior services in Beaverton, OR, better than another? Much of the emphasis rightly falls on the proper installation of top-quality products.
But what happens on your property isn’t all that matters.
In fact, all contractors live and die based on their ability to serve you behind the scenes. If this aspect of their operation doesn’t run smoothly, they’re just not going to fulfill your crucial wants and needs.
Which is why we always show plenty of love to the office team here at Superior Exterior Systems.
Well before your installation day arrives, they’re busy in the background doing the million little things that make your project happen. Without them, we’d be nowhere. With them, we’re your reliable source for everyday excellence.
Client Service Specialists For Beaverton, OR
What kind of experience can you expect when you contact a local exterior services provider? The answer to this vital question depends on how that contractor operates behind the scenes.
If they’re well-organized, you’ll have no problem navigating the process. However, if they’re disorganized, you may find it hard to determine the way forward.
At Superior Exterior Systems, you’ll find members of our office team dedicated to making your experience as seamless as possible.
Most of the time, your point of contact is Alanna, our scheduling superstar. And every once in a while, you’ll get our co-owner, Michelle.
Together, they do a dynamite job of ensuring you’re well taken care of every step of the way.
Scheduling Your Exterior Services Consultation
Our behind-the-scenes magic begins before you’re technically an SES customer.
At this preliminary stage, you’ve already contacted us via phone, email, or our online form. But you have yet to meet with us in person for your free consultation.
One of our goals in this early communication is to see if you have any questions about us or what we can do for your Beaverton, OR, home. We also want you to know you’re in good hands, and we’re already looking out for you and your needs.
In addition, we’ll use this conversation to set up your appointment with a Superior Exterior Systems project manager.
Setting Up Your Exterior Project
After meeting with you at home, your project manager also has some behind-the-scenes work to do.
For starters, they’ll use the information from your consultation to create a detailed project estimate. Before this estimate goes out, it’s sent to our second co-owner, Chad.
Chad does a couple of essential things.
First, he’ll review your estimate and iron out any last details. He’ll also include 3-D renderings created by a specialized design app called Hover.
These renderings give you terrific “what-if” views of how your home might look when our work is complete.
You’ll typically get your Hover renderings shortly before your estimate arrives. Once you get the estimate, we’ll confirm its receipt and see if you have any questions.
A bit later, Alanna or Michelle will write you a brief follow-up email.
Troubleshooting Potential Exterior Service Issues
Our behind-the-scenes team also helps troubleshoot any potential scheduling issues on your local project. This is especially important during the summer.
That time of year, we’re typically super busy. As a result, it can sometimes take us a while to do the work you requested.
If that happens, we want to let you know you haven’t been forgotten.
How do we do that? By reaching out to you to update you on your scheduling status. That way, you’re always clear about what to expect and when.
We’ll also use the same proactive approach if any other issues arise before installation day.
Your Customer-Focused Exterior Specialists
Want this kind of dependable TLC when you arrange your local project? Contact Superior Exterior Systems today to set up your free consultation. We’re always ready to demonstrate the advantages of top-notch customer service.